Great ride from airport to city. Friendly and informative driver! Thanks for your driving skills and street smarts in a crowded city.

  Very friendly and flexible driver, who worked with us to have enough time at each site for a visit. One could easily spend a full day each at Selinunte and... read more Erice. We are very satisfied with both the service and price. Our driver was excellent,...More

  We were transferring from Catania Airport to Ortiga in Syracuse. The driver was on time and clearly identified us. The 45 minute drive was smooth with no delays. We arrived... read more at the Hotel Des Etrangers in comfort and with minimum fuss.

  We took the tour from the depot on via V Emanuele near the Cattedrale. Not very expensive. After about 45 minutes (this will depend on the day of the week,... read more time of day) When we got to about 1/2 mile from the Church we were...More

  The transfer was confirmed and already payed. The pick up time was fixed to 7 am. After 20 mins of waiting at the arranged meeting point we wanted to call... read more the transfer service. Therefore, we checked the mails they sent us in order to find...More

  The driver came on time. Professionally dressed and spoke good English. The car was nice and clean. The entire journey from Palermo to Taormina was smooth and comfortable. I highly... read more recommend this company for any of your transportation needs in Sicily.

  We used this company three different times whilst in Sicily both from Palermo and Catania airports. Each time the vehicles were excellent, the drivers were friendly and always on time,... read more and they provided both baby and booster seats for our children. Highly recommended.

  When planning our Italy trip we were advised to use a private transfer rather than the “official” taxis found at the airport taxi rank and looking back this was maybe... read more the best piece of advice we were given. The local taxis over there are similar...More

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  We used Sicily Airport transfers to travel around Sicily and were so pleased that we did! We traveled from Palermo to Embedocle to Catania and back to Palermo. ... read more It was a little more than a car but, looking at the roads and other drivers, so...More

  the worst transfer in my life - I do not understand where Sicily Airports Transfer got such a rating, thanks to which I chose it. This is the worst transfer in my life. Is it even legal... read more in Italy to carry a family with two children with an open door tied with a rope? Dust and terrible noise, as a compliment from the company. I am attaching a photo. Plus, for some reason the driver drove along a free mountain road (explaining his decision by a traffic jam on a toll road, but the journey time was the same) and the children, combined with the mountain serpentine and the noise from the open door, arrived green with nausea.

  We found it a very reliable service. Online booking was easy. We would recommend this service. (Now I really don't know what else to say, but still don't have enough... read more characters....)

  Nice tour with Marco - Very nice and educational tour. We saw a lot of different styles of arquitecture. Our driver Marco was very friendly and answered all of our questions.

  We were going to stay for 3 weeks but extended with another 2 in the end. It was very easy to change the pickup date (2 days before) to no extra cost.

  Great transfers! Door to door. No need for the hassle of traveling by train to taxi, or by bus to your hotel. I prepaid all my 5 transfer trips on-line... read more months in advance and my driver was always on-time 15-20 early. The Mercedes Benz Minivans...More

  Very reliable! - My mom and I used Sicily Airport Transfer for roundtrip transfers between the Palermo airport and our hotel. The drivers were friendly, the vehicles were clean, and everything ran perfectly... read more on time. I would definitely use their services again!

  The taxi was 1 hour and 15 minutes late. We were waiting in Milazzo with 3 kids in the heat (35 degrees) We did not recieve any information... read more about the delay, so I had to call the agency. I called 5 times and each time...More

  Great and convenient service. - This was a great and reliable service with good and safe drivers. It was easy to book and get confirmation very promptly.