I booked this service far in advance, paying for it on their website, and indicating 2 pieces of luggage. The driver did not like the size of our luggage pieces... read more as they would both not fit in the trunk. He was very annoyed that we...More

  Our driver was on time, courteous, and helpful on our trip from Milazzo to Palermo, and the price was reasonable. I definitely recommend this service!

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  Excellent day out, grazie. We took a day trip to visit a vineyard outside Palermo then went to the town of Corleone to visit the anti-mafia museum. It was an... read more excellent tripand perfect way to see the beautiful Sicilian countryside.

  The driver came on time. Professionally dressed and spoke good English. The car was nice and clean. The entire journey from Palermo to Taormina was smooth and comfortable. I highly... read more recommend this company for any of your transportation needs in Sicily.

  We were so glad we booked this transfer. The evening flight was over two hours late and thankfully we were able to communicate with the company prior to taking off.... read more Our driver, Daniel, was friendly and helpful despite it being close to mid-night. He got us to our destination in Palermo and made sure we go inside. Highly recommended!

  Found this company online and booked with some trepidation, as you've never really heard about local transfer companies and it's normally the last thing to be done as part of... read more your holiday bookings. Can only say these guys were fantastic - meet and greet at...More

  Very good organization and communication, perfect service for group of of 74 people including 60 golfers, I highly recommend! Lorenzo thank you for very good cooperation 😀

  We booked a transfer for two to a Palermo hotel. The driver was waiting for us, and the trip was smooth and easy. I recommend this service.

  Lorenzo was a great and capable driver. The tour was self-guided which we enjoyed doing on our own at our own pace. He gave a recommendation of where to eat... read more in Cefalu. We really enjoyed visiting all three towns and seeing the beautiful countryside and coast line!

  I was checking some prices for a transfer from Catania Airport on the website. Without realizing I was making a booking, I have never asked to pay for a guarantee... read more so it will very confusing. After a while I received the email attached to this...More

  We spent three days with Mauricio Escobar Fernandez in Santiago and surrounding area. We communicated for several months before the trip. He sent lots of information about the... read more area and suggestions for tours, including prices which are very reasonable. We hadn't been in Chile an hour when I fell flat on my face and knees in the parking garage at the airport. (I was so disgusted with myself.) Mauricio was so concerned and helpful. We had planned a tour for that day, but he kindly took us to the hotel to recuperate and checked in later. Luckily, we were still able to enjoy two days with him. He was so thoughtful in adapting his tour to my injury. He speaks both English and Spanish and is very knowledgeable of the the area and its people. He takes you beyond the regular tourist areas to give you a true picture of the culture. We saw Santiago, Valparaiso, Vina del Mar, and enjoyed the Casablanca winery. Mauricio is a treasure and a wonderful representative of his country. You will feel that you've made a friend and be sad to leave him.

  Excellent - My friend and I had Marco for driver. Very comfortable car and a fabulous driver. He was punctual, attentive and a very careful driver- knowledgeable about his surroundings. He was... read more so good, we cancelled our car rental and asked him to drive us to cefalu and then Taormina . Made the whole trip so much more pleasant! We would recommend this company and ask for Marco all over again!

  Great and convenient service. - This was a great and reliable service with good and safe drivers. It was easy to book and get confirmation very promptly.

  Had to revise my return booking and it was done with no fuss. good company to use with competitive prices

  Flawless transfers - Booked 3 transfers from Catania airport to Palermo, from Palermo to Milazzo and back to Catania. Quick and efficient communication via WhatsApp, excellent driver and comfortable and new Viano, and... read more the cheapest!!

  Palermo Mt Etna and Taromins - Thank you for a wonderful day thanks to our driver Daniel. Everything ran smoothly on the day. From his patiences on the road to the information he gave us all... read more day long

  I couldn’t ask for a better transfer service from the airport to downtown Palermo. “Meet & greet” service worked perfectly.More