Great driver , excellent service - Great service, driver was pleasant and engaging.. great way to transfer between city’s, highly recommend.

  Airport Transfer to Hotel - Collected as arranged by Dario who took us directly to our Hotel.
We then were collected for the return trip, a bit earlier than expected but not an issue. Booke... read more vehicles were as discribed and clean.
We had to make time changes as our flight arrival was earlier this was taken care of via an email very easily. Prompt response and thankfully no additional admin fee.
Will definitely use them again when the need arises.

  Excellent Service, the vehicles were exceptionally good, drivers were very smart and polite and the price was by far the cheapest transfer I could get for a party of 6

  On time, exceptionally clean vehicle, friendly door to door service! Would recommend this service to anyone!

  Reliable Service - We used Sicily Airports Transfer from CTA to our hotel in Taormina and the driver met us in the baggage claim area with a sign as promised.
They took us... read more from Taormina to Palermo.
And they took us from our hotel in Palermo to PMO.

  Excellent service, with prompt arrival for pick-up at both ends of the holiday. A lovely car with a very amiable driver, and excellent communication from Lorenzo, answering our questions.

  We were picked up by Lorenzo upon arrival at PMO and he picked us up again at our hotel a week later to take us to the airport. Very good... read more service and excellent vehicle. Would definitely use Sicily Airports Transfer again when flying into Palermo.More

  Would recommend this service. Our driver was at the airport to greet us and was courteous and well presented. He drove safely and we felt like we were in... read more good hands. The only disappointment was that we would have appreciated some cold water in the...More

  We were going to stay for 3 weeks but extended with another 2 in the end. It was very easy to change the pickup date (2 days before) to no extra cost.

  long distance transfer - Very smart well kept car, extremely spacious and comfortable. Driver on time and very professional. Easy to book online and we were able to alter the pick up location by... read more email contact. Excellent journey, thank you

  Wish I know about this BEFORE we traveled. The hotelier arranged with one of his friends to pick us up in his private car at a cost of 50 Euros... read more plus a tip.

  I would like to recommend this company. We have booked a transfer for group at Catania airport. Driver was waiting in arrival hall on time and also an extra time... read more for us, due to lost baggage of 1 person. Car was clean and fine. We...More

  Great company to use for transfers whilst we were in Sicily for 10 days. We used the company for journeys from Mondello to Cefalu, then Cefalu to Palermo and finally... read more the airport after that. Good price and driver. Will use again next time we’re in...More

  Great trip - Marco met us promptly and was a great driver. He spoke good English but was helpful with my Italian. Which I appreciated.
My only problem was that I after... read more I booked and received confirmation from company, that I did not receive info on pick up. I did live chat on Sicily transfer website and they gave me Marcos number. But think it would have been better to know that. There were no problems I just worry about the lack of face to face - or voice - contact.

  Excellent service.
Drivers polite and helpful.
Gave good advice on timings for return trip.
Would recommend

  The transfer was confirmed and already payed. The pick up time was fixed to 7 am. After 20 mins of waiting at the arranged meeting point we wanted to call... read more the transfer service. Therefore, we checked the mails they sent us in order to find...More

  Everything about our transfer from Palermo to Taormina was wonderful. Our driver arrived a few minutes early so there was no anxiety. The car was lovely - new , comfortable... read more and immaculate. Our driver, Giovanni, was delightful and knowledgeable. His conversation was engaging. He drove...More

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!