A Great Way to Get from Palermo to Mt. Etna and Taormina! - Marco was very friendly and professional. He was timely throughout the day. He was a very safe driver. It was a great day!

  The driver was very professional, drove safely and efficiently. He waited for us when we were delayed and helped us with our heavy bags. The car was new and super... read more clean. The price was about 30% more than we paid for our trip back to...More

  Very reliable! - My mom and I used Sicily Airport Transfer for roundtrip transfers between the Palermo airport and our hotel. The drivers were friendly, the vehicles were clean, and everything ran perfectly... read more on time. I would definitely use their services again!

  Reliable Service - We used Sicily Airports Transfer from CTA to our hotel in Taormina and the driver met us in the baggage claim area with a sign as promised.
They took us... read more from Taormina to Palermo.
And they took us from our hotel in Palermo to PMO.

  Cefalu and Monreale , 5 hour visit - Loved the visit to Cefalu and especially Monreale. So much history in both places, possibly one of the highlights from our trip. Bus included 8 passagers but unfortunately no comments... read more from driver so you basically get a comfortable drive to those two locations for the price

  My wife and I where very happy with the service of Sicily Airports transfer .I must congratulate Lorenzo( the owner I think) who always responded to my messages and... read more inquiries promptly.We used them for an 8 hours private excursion also to Segesta,Erice and Trapani.By the...More

  We booked a transfer from Palermo to Catania airport and the driver arrived early and greet us. The car was in excellent condition and the trip was very comfortable and... read more pleasant! I would highly recommend this company for transfer around Sicily!

  This was a great tour. Giovanni our driver was punctual, very courteous & knowledgeable. What he didn’t know, he found out for us. The car was clean & comfortable.... read more Time spent at each location was fine. We got to each site early enough that it...More

  We used Sicily airport transport 3 times during our stay. Two out of three times they were wonderful. 1. We were picked up from Palermo airport and brought to our... read more hotel. The driver was waiting for us and got us to our hotel. Great value....More

  Meet and greet with no problem, comfortable and clean car. Polite and competent driver. Excellent service.

  Great ride from airport to city. Friendly and informative driver! Thanks for your driving skills and street smarts in a crowded city.

  The transfer from the Palermo airport to the hotel in the center of the city was perfect! The driver was great and personable. He met us as we walked out... read more of the baggage retrieval area. He had a sign with my name on it. so...More

  Quick service - Online booking was fast, driver was waiting at airport with a name tag, car was large and clean, driver was friendly and competent

  Excellent tour ! - Delightful tour of all the sites with Marco !
He was very professional and arrived with a sparkling clean Mercedes sedan and was ours to drive with for a whole... read more day.
He gave us the histories in detail on Cefalù and on Monreale, a UNESCO heritage site.
Highly recommend him !

  A very pleasant and informative trip - After 24hrs of traveling and missed connections our driver Daniele was waiting for us in the terminal and we had a really pleasant ride where he gave us so... read more much info about the area, like a tour guide. He dropped us in Cefalu where it was easy to roll our suitcases into centro. The communication was good with Sicily transports via email inbetween our changing flights and new itinerary were read and returned, the only thing I didn’t like was the website, where I made the reservation it wasn’t letting me update the new times for pick up. Fortunately they read emails and there’s a what’sapp number for contact.

  Great service, prompt, excellent vehicle and driver. A driver contact number would be useful. Would recommend and use again.

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  the worst transfer in my life - I do not understand where Sicily Airports Transfer got such a rating, thanks to which I chose it. This is the worst transfer in my life. Is it even legal... read more in Italy to carry a family with two children with an open door tied with a rope? Dust and terrible noise, as a compliment from the company. I am attaching a photo. Plus, for some reason the driver drove along a free mountain road (explaining his decision by a traffic jam on a toll road, but the journey time was the same) and the children, combined with the mountain serpentine and the noise from the open door, arrived green with nausea.